Frequently Asked Questions

1. How long are shipping times?

Your products will ship within one to five days of placing your order, and then take 10-20 days to reach your doorstep. Each product at NetTemple has an estimated delivery time that you can find in the product description.

2. What's your return policy?

You have a window of 14 days to return your product. Simply tell us what went wrong and return the item to us at: 123 Main Street, Anytown USA 12345.

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package then please return as specified in the return policy above.

4. What happens if I receive the wrong order?

If there's an issue with your order - if t's the wrong items or otherwise not exactly what you wanted, then simply notify us, return the item, and we'll give you a refund based on our return policy above.

5. Do you offer exchanges?

We do not offer exchanges. However if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.